Deep sea tanker operations

A bright spot in a dark economy!

Last week Success Story…A US port agent received a bill on one crewmember for an emergency visit and admission to a US hospital. The bill had been forwarded for payment to the shipowner on the Agent Disbursement Account to be paid in full. The bill, was indeed high, but well under the excess limited set by the P&I club. The shipowner was ready to process this bill for payment. Someone in the claims department remembered that HSI worked on a previous matter with their P&I Club and decided to give me a call. After our brief discussion, it was sent to us ..why not? The shipowner had nothing to lose! "If HSI doesn't achieve savings, there is no fee."

Low and behold…out expert talented bill reviewer/negotiator began communications with the hospital and turned things around for the shipowner and the hospital…The hospital would still honor the PPO discount and in addition HSI negotiated the following discount…

The bill for this patient were negotiated and the PPO discount was honored (thus not calculated in our fees) .

Billed Charges: $93,756.43
Dollar Amount Saved: $83,756.43
Percentage Saved: 89.33%

The discount was signed off by the hospital…

WIN for the Shipowner, WIN for HSI, WIN for the Port Agent and WIN for the Crewmember…

Each hospital bill is individual, yet we take the time and effort to work them to the end…This story had a happy ending and I wanted to share it with you !

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Comment by lloyd schwing on July 30, 2009 at 8:10pm: Dear Althea,

As we have developed a compliant HIPPA program and as we understand fully HIPPA in particular the new HITECH regulations, providing the name of the facility would not compromise HIPPA as there would be no pertinent informaiton pertaining to the patient. There would be nothing wrong with querring the facility.

Comment by Althea Rollins on July 30, 2009 at 12:34pm: Dear Lloyd,

If you were a "real" healthcare professional, you would know to do so would be a violation of HIPPA. Please rest assured that this discount is as valid as the line in your agreements with the hospitals that provide for "arresting of the vessel" in the event of non-payment. I trust that i have sufficiently answered your questions! HSI put the REAL savings back in the appropriate hands- the shipowners.

Comment by lloyd schwing on July 30, 2009 at 5:27am: Ms. Rollins,

Can you please provide the hospital name and contact person, we would like to verify that they agreed to the 89.33% discount legitamately.

Thanks

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